Contact Us

Our Sim Racing Experts are here to help you!

If you have any questions about a product, delivery time, customised or bespoke simulator packages, simulator trials, assembly & installation services or anything else, please contact us.

We pride ourselves on offering the very best customer service, with a proven track record of doing so, and there are a number ways you can contact us:

Email

Please email any questions to sales@upshiftstore.co.uk and one of our Expert Sim Racers will email you back.

We will respond as quickly as possible, usually within a few hours, though replies can take 24-72 hours during busier periods.

If you have an existing order, please quote your 7-digit order number in your email.

 

Live Chat

We have a dedicated Live Chat service for you to chat directly with our Sim Racing Experts!

To start a Live Chat, simply click on the icon on the bottom right of the page, which will look like below:

 




 

 

Type your message into the chat and one of our Sim Racing Experts will be happy to help you with your query.

 

Call Us 

If you want to talk to one of our Expert Sim Racers, please call us on:

(+44) 0330 043 7147


Our 0330 number is a national UK landline number that is free to call from most UK mobiles (included in your standard mobile minutes allowance)

The landline is open until 4:30pm throughout the week, closing slightly earlier on Fridays and weekends.

You may also Request a Callback - to do so, simply send us an email with your phone number and specify what date/time you want to be called.