As we continually seek to improve customer experience, we have introduced a new Click & Collect service. This will allow customers to collect their order at their convenience, from our Sim Racing Showroom. Click & Collect is available 7 days a week.

You will be allocated a 3-hour time window in which to come and collect your order - this time window can be freely changed at your request if the allocated window is not convenient for you.

Click & Collect is Free on all orders above £100.

Orders can be collected from our Sim Racing Showroom from just 2 hours after the order is placed. Some orders may require up to 48 hours before available for collection.  We will advise you of the exact collection time frame and 3-hour time window once you order, however you can Contact Us before ordering and we can discuss and arrange these in advance.

To collect your order, we require you to bring your order confirmation email and some photo ID (driving license / passport).

The collections occur from our Sim Racing Showroom, which is in North East England, Gateshead, just off the A1 motorway, Junction 71 at the Metro Centre. Full address is below:

Cameron House
Metro Centre
Gateshead
NE11 9XW
United Kingdom
 

Depending on your order size, you might need a decent-sized vehicle to fit the boxes. For example, if you are ordering a Sim Rig (chassis/frame + seat), it will likely be packaged in multiple large boxes, therefore you will need a car equivalent to a Ford Focus / Honda Civic hatchback or larger to fit everything in.