As we continually seek to improve customer experience, we have introduced a new Click & Collect service. This will allow customers to collect their order at their convenience, from our Sim Racing Showroom at the Metro Centre, Gateshead, North East England

We will contact you to confirm the time and date of your Click & Collect slot once your order is placed. We will book your time slot to fit around your schedule, so can arrange a convenient time for you to collect and we will accommodate this.

Some orders may be available to collect in as little as 2 hours but we may require up to 72 hours until they are ready. We are open for Click & Collect 7 days a week, and is free all orders above £100.

If you would like to know the current Click & Collect timeframe for any product, please contact us and we shall confirm the timeframe.

 

Please await contact from us with your confirmed time slot before coming to collect.

 

Items that are not in stock or on backorder/pre-order will only be available to collect once they are back in stock.

To collect your order, we require you to bring your order confirmation email and some photo ID (driving license / passport).

The collections occur from our Sim Racing Showroom, which is in North East England, Gateshead, just off the A1 motorway, Junction 71 at the Metro Centre. 

Depending on your order size, you might need a decent-sized vehicle to fit the boxes. For example, if you are ordering a Sim Rig (chassis/frame + seat), it will likely be packaged in multiple large boxes, therefore you will need a car equivalent to a Ford Focus / Honda Civic hatchback or larger to fit everything in.